DELIVERY , TURN AROUND & OTHER INFO

When placing any order please remember the following

  • We work on a 2-5 working day turn around , this means from the date of placing your order we have up to 5 working days to complete & ship your parcel, this can be extended during busy periods please check out one page banner for current turn around times.
  • Items such as BF/Soul sister boxes ,birthday boxes , new baby boxes , new home boxes, etc turn around may be slightly longer from 3-10 working days due to being made to order (these are stated in the product descriptions)
  • if delays occur you will be contacted and informed of any issue with your order
  • any orders placed after 12:30pm will automatically be forwarded onto the next working day 
  • next day delivery must be placed before 10:00am
  •  Turn around times can be extended due to high volumes of orders this will always be stated on our home page in the top banner 
  •  Luxury gift wrapping is not included for all items , please read item descriptions to find out if gift wrap is included , this usually induced in our gift sets only
  • Once posted to our courier , your order can take up to 5 working days to be delivered ,depending on work load in you area 
  • please provide an email at check out so we can send courier tracking for your order

Thank you for understanding 

Meant to bee team